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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Topic	Details
Topic 1	Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 2	Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
Topic 3	ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.
Topic 4	High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 5	Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.

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Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q37-Q42):

NEW QUESTION # 37
An IT department in a large enterprise has been managing a service that is core to the enterprise's strategy and objectives. Recently, the quality of a service has been falling. Investigations have revealed that the service team works on resolving incidents, requests and problems, and also development, testing, and releasing new functionality. Due to the mixed workload, the team are unable to complete many tasks to the level of quality required.
Which approach would MOST LIKELY help in this situation?

A. Reduce the demand for new functionality so that the overall workload is at a level that the service team can manage without becoming overwhelmed
B. Adjust incident resolution and request fulfilment SLAs so that the customer service team has more time to resolve issues without breaking their formal commitments
C. Use forecasting techniques to model workload over time and ensure that the team has the right number of people with required skills to meet the workload
D. Outsource the incident, request and problem workload to a managed services provider, so that the service team can focus on developing new functionality quickly

Answer: C

NEW QUESTION # 38
Which joint activity performed by a service provider and service consumer ensures continual value co-creation?

A. Service consumption
B. Service offering
C. Service provision
D. Service relationship management

Answer: D

NEW QUESTION # 39
An organization is considering how a new service will be supported when it goes live. There are many teams contribute to the support of the service.
Which approach should the organization follow when creating a value stream to support the new service?

A. Create separate value streams for practices, people, tools and suppliers
B. Create one value for the entire set of support activities
C. Create one value stream for each support team
D. Create one value stream for every lifecycle phase of support requests

Answer: B

NEW QUESTION # 40
Which high-velocity IT objective MOST supports delivering product functionality in small increments?

A. Assured conformance
B. Valuable investments
C. Co-created value
D. Fast development

Answer: D

Explanation:
Delivering functionality in small increments is a hallmark of fast development. It supports shorter feedback loops, lower deployment risk, earlier value realization, and easier adaptation to change. HVIT encourages this kind of incremental delivery to maintain flow and responsiveness.
Valuable investments is more about ensuring resources create meaningful returns and outcomes. Co-created value concerns the mutual realization of value in use. Assured conformance focuses on governance and control. The most direct objective behind small, frequent increments is fast development.
So C is correct.
=========

NEW QUESTION # 41
A customer is retiring a service and has terminated the contract for the service with the service provider.
The service provider will continue to deliver other services to the customer. Which activity should the service provider include in the plans to offboard the service?

Answer:

Explanation:
Identifying and making requests for outstanding payments for the service

NEW QUESTION # 42
......

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Valid ITIL-4-Specialist-High-velocity-IT Guide Files | Clear ITIL-4-Specialist-High-velocity-IT Exam

Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

100% Pass Peoplecert - ITIL-4-Specialist-High-velocity-IT Perfect Valid Guide Files

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q37-Q42):